Our People

Great meetings start with a great team

Sales

Mario Bass

Vice President of Destination Sales & Experience

(210) 244-2045

Tyler Orwig, CTA

Director of Sales

(210) 244-2002

Alysia Roden, CMP, CEM, CTA

Associate Director of Sales

(210) 244-2045

Summer Davey, CTA

Associate Director of Sales (DC Office)

(703) 370-2990

Troy Love, CMP, CTA, CEM

Senior Sales Manager

(210) 244-2049

Sean Massay, CTA

Senior Sales Manager

(210) 244-2043

Adrienne Nudo, CTA

Senior Sales Manager

(847) 749-2996

Néstor Núñez, CMP, CTA

Senior Sales Manager

(210) 244-2034

Erin Sheehy Campbell

Erin Sheehy-Campbell, CTA

Senior Sales Manager

(210) 244-2019

Patti Towell

Senior Sales Manager (Dallas)

(214) 632-6212

Laura Betancourt, CMP, CTA

National Sales Manager

(210) 244-2029

Amanda Ciarlone

Amanda Ciarlone

National Sales Manager

(210) 244-2004

Andrea Harrington

Andrea Harrington, CTA

National Sales Manager

(210) 244-2048

Kristy Hernandez

Kristy Hernandez, CTA

National Sales Manager

(210) 244-2028

Elissa Nava, CTA

National Sales Manager

(210) 244-2018

Colleen Buchanan

Colleen Buchanan, CMP, CTA

Destination Sales Manager

(210) 244-2062

Rebecca Cliff

Destination Sales Manager

(210) 244-2120

Liza De Los Santos

Liza De Los Santos, CTA

Database Manager

(210) 244-2031

Dina Guerrero, CTA

Sales Coordinator

(210) 244-2015

Nicolette Ardiente

Nicolette Ardiente, CTA

Senior Administrative Assistant

(210) 244-2036

Cheryl Owok, CTA

Sales Assistant

(210) 244-22092

Denise Smith, CTA

Sales Assistant

(210) 244-2022

Catherine Tijerina, CTA

Sales Assistant

(210) 244-2010

Destination Experience

Michelle D. Moon, CPCE, CTA, CTE

Director of Destination Experience

(210) 244-2065

Shauna Goodman

Associate Director of Destination Experience

(210) 244-2119

Karen Bippert, CTA, CTE, CPCE

Destination Experience Manager

(210) 244-2069

Guy Doria, CTA

Destination Experience Manager

(210) 244-2076

Stephanie Espinosa

Stephanie A. Espinosa, CTA

Destination Experience Manager

(210) 244-2071

Molly Hernandez

Molly Hernandez

Destination Experience Manager

(210) 244-2122

Armando

Armando Seledon, CSEP, CTA

Destination Experience Manager

(210) 244-2033

Jadira Ochoa, CTA, MBA

Special Events Manager

(210) 244-2093

Estelle Rodriguez

Estelle Rodriguez

Destination Experience Coordinator

(210) 244-2123

Monica L. Ojeda, CTA

Destination Experience Specialist

(210) 244-2066

Jerry Cantú, CTA

Engagement Marketing Coordinator

(210) 244-2064

Sandra Rodriguez

Sandra Rodriguez, CTA

Administrative Assistant

(210) 244-2070

Debra Puente, CTA

Administrative Assistant

(210) 244-2094

Executive Offices

Casandra Matej, CDME, CTA

President & CEO

(210) 244-2111

Steve De La Haya

Steve DeLaHaya, CTA

Chief Administrative Officer

(210) 244-2044

Dave Krupinski, CTA

Chief Operating Officer

(210) 244-2012

Shanna Smith, CTE, CTA

Chief of Staff

(210) 244-2041

Mario Bass

Vice President of Destination Sales & Experience

(210) 244-2045

Andres Muñoz, CTA

Vice President of Marketing, Communications & Tourism

(210) 244-2005

Natalie Balderrama

Natalie Balderrama, CTA

Vice President of Finance & Adminstration

(210) 244-2099

Chelsea Breuer

Executive Assistant

(210) 244-2035

Susan Klco, CTA

Executive Administrative Assistant

(210) 244-2047

Marketing & Communications

Andres Muñoz, CTA

Vice President of Marketing, Communications & Tourism

(210) 244-2005

Sandy Smith, CTA

Director of Marketing

(210) 244-2040

David Gonzalez, CTA

Director of Communications

(210) 244-2013

Dee Dee Poteete, CTA

Director of Regional Communications

(210) 800-6340

Stacey Carroll, CTA

Marketing Manager, Meetings & Conventions

(210) 244-2042

Alyssa Bailey-Smith, CTA

Marketing Manager, Leisure

(210) 244-2003

Eva Aivaliotis, CTA

Communications Manager

(210) 244-2083

Megan Lagrone, CTA

Communications Manager

(210) 244-2084

Jamaal Wright, CTA

Lead Graphic Designer

(210) 244-2023

Melissa Olveda, CTA

Administrative Assistant

(210) 244-2032

Tourism

Dorah Benavidez

Dorah Benavidez, CTA

Director of Tourism Development

(210) 244-2016

Sal Garza, CTA

Assistant Director of Tourism Development

(210) 244-2039

Francisco Gallegos

Francisco Gallegos, CTA

Manager of Tourism Development - International

(210) 244-2021

Alex Gonzales, CTA

Manager of Tourism Development

(210) 244-2017

Jeanne McLanathan

Jeanne McLanathan, CTA

Administrative Assistant

(210) 244-2025

Partner & Community Relations

Amanda Garcia, PMP, CTA

Vice President of Partner & Community Relations

(210) 244-2045

Richard Oliver, CTA, CTE

Director of Partner & Community Relations

(210) 244-2087

Matthew Polanco

Director of Government Relations

(210) 244-2057

Vanessa Richey Said

Vanessa Richey Said, CMP, CTA

Director of Partner & Community Business Development

(210) 244-2051

Faith Green, CTA

Partner & Community Relations Coordinator

(210) 244-2057

Phyllis Viagran

Phyllis Viagran, CTA

Membership Sales Coordinator

(210) 244-2068

Visitor Information Center

Brian Lang, CTA

Director of Visitor Center

(210) 244-2081

Leticia Gonzalez

Leticia Gonzalez, CTA

Associate Director of the Visitor Information Center

(210) 244-2082

Estella Ramirez

Estella Ramirez, CTA

Senior Travel Counselor

Miranda Garcia, CTA

Senior Travel Counselor

Ryan Salazar, CTA

Sr. Customer Service Representative

Ben Cox, CTA

Travel Counselor

Caleb Hopkins

Travel Counselor

Loxi Hill, CTA

Travel Counselor

Robert Pena

Travel Counselor

Ronnie Courvier

Ronnie Courvier, CTA

Travel Counselor

Finance & Administration

Natalie Balderrama

Natalie Balderrama, CTA

Vice President of Finance & Adminstration

(210) 244-2099

Claudia Williams

Claudia Williams, CTA

Director of Human Resources

(210) 244-2011

Justin Bedard, CTA

Director of Information Technology

(210) 244-2020

Christina Ibanez

Christina Ibañez, CTA

Information Technology Coordinator

(210) 244-2008

Javier Tamez, CTA

Research Manager

(210) 244-2024

Amanda Cipirano

Kari Chapman, CTA

Senior Accountant

(210) 244-2026

Amanda Cipirano

Amanda Cipriano, CTA

Accounts Payable Specialist

(210) 244-2055

Anthony Miller, CTA

Stock Room Supervisor

(210) 244-2054

Ester Moreno, CTA

Administrative Assistant

(210) 244-2052

Gloria Cervantes

Gloria Ybarra Cervantes, CTA

Administrative Assistant II

(210) 244-2053