Housing Management

Convention Housing Management

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Visit San Antonio offers convention housing services through our official housing partner, Orchid.Events.

The Orchid.Events team has been servicing the meeting and events industry for over 20 years, processing over 150,000 reservations annually. Orchid is nationally recognized by meeting planners and industry professionals for their commitment to client service and expertise in creating a smooth experience for event attendees.
Your event will be assigned a dedicated account team who will review your hotel contracts and advise on strategies for hotel room block management. They will oversee the reservation process, working closely with contracted hotels to make sure each of your attendees are well served.

Planner Benefits

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  • Special “sub-block-care” for exhibitors, VIPs, speakers, and staff
  • Pro-active room block management – information and advice you need, when you need it.
  • Housing Website linked with registration platform
  • Post cut-off inventory management through advance reservation system.
  • Audits and final housing reports
  • Passkey planner centric dashboards accessible 24/7


Attendee Benefits

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  • Customized housing website with detailed hotel information
  • Booking online, by phone, fax, or mail
  • Personalized assistance from in-house customer service center
  • Immediate email confirmation; reservations can be modified online
  • Sophisticated Waitlist Tool keeps attendees booking in your block
  • To request Orchid’s services for your next event, name “Orchid.Events” as the housing provider in your RFP and/or hotel contracts.


For more information about our services, visit our website at www.orchid.events or contact:

Tina Stark | Vice President of Sales tinas@orchid.events | 801-505-4103

Jennifer Roberts | National Sales Manager jennifer@orchid.events | 801-505-4110

Headquarters Office
175 S. West Temple, Suite 30
Salt Lake City, Utah 84101

Satellite Offices
San Antonio · Chicago

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